Cancellation Policy
Canceling More Than 24 Hours From Your Appointment: If you need to cancel your appointment more than 24 hours in advance, it's easy! Simply log into your account and click "Cancel Appointment," or give us a text at the location. You can find the phone numbers for our shop on our Contact page.
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Canceling Within 24 Hours: Cancellations made within 24 hours of your appointment will incur a $25 fee. If you need to cancel, please call Atelier so we can inform your Skin Therapist. You can find the phone number in the contact tab
Decency Agreement
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As hospitality professionals, we are committed to cultivating a safe and inclusive community for anyone who steps through our doors – clients and team members – and to take action when this ideal fails to be upheld.
By visiting one of our shops, you agree that any instances of discrimination, racism, misogyny, or aggression will not be tolerated and may have consequences, up to being removed from our community.
The purpose of this is to create the healthy boundaries we need to protect decency, to be actively anti-racist, to be open to dialogue in teachable moments, and to be decisive with egregious behavior.
Release Of Liability And Waiver
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By agreeing to this Release of Liability and Waiver, I am confirming that I recognize that there may be inherent risks associated with receiving treatments. I am responsible for discussing any questions that I may have concerning my own health conditions and updating Atelier by Feio as any of the above changes. I hereby release Atelier by Feio and waive any and all claims, liabilities, or damages for personal injuries that I may experience directly or indirectly from receiving treatments.